What is the digitalhumanOS™ platform?

digitalhumanOS™ is Scienza Health's comprehensive healthcare AI platform featuring 8 specialized agents coordinated by 1 master orchestrator (Gia™). The platform delivers complete operational transformation across clinical documentation, patient access, cognitive screening, revenue cycle, quality measures, analytics, workflows, and virtual nursing.

What is the 8+1 agent ecosystem?

The 8+1 ecosystem consists of Gia™ Master Orchestrator coordinating 8 specialized agents: Scribe Agent (clinical documentation), Access Agent (patient registration), Cognitive Agent (screening), Revenue Agent (claims optimization), Quality Agent (compliance), Analytics Agent (insights), Workflow Agent (automation), and AI Nurse Agent (virtual care). Each agent specializes in specific healthcare workflows while Gia orchestrates their coordination.

How does Gia™ Master Orchestrator work?

Gia™ is the central intelligence layer that coordinates all 8 specialized agents. It routes tasks to appropriate agents, aggregates insights across workflows, ensures data consistency, manages priorities, and provides unified reporting. Gia enables seamless multi-agent coordination without requiring manual intervention or workflow redesign.

What does the Scribe Agent do?

The Scribe Agent provides real-time clinical documentation with ambient listening technology. It captures physician-patient conversations, generates structured clinical notes, suggests ICD-10 codes with 99.7% accuracy, and integrates directly with Epic, Cerner, Meditech, and Allscripts EHRs. It reduces documentation time by 67%.

What does the Access Agent do?

The Access Agent automates patient registration and verification through conversational voice AI. It handles scheduling, insurance verification, demographic updates, pre-registration, and appointment reminders 24/7. It reduces front desk workload by 75% and decreases no-show rates by 8 percentage points.

What does the Cognitive Agent do?

The Cognitive Agent conducts voice-based cognitive screening using proprietary speech biomarker analysis. It administers MoCA, Mini-Cog, and MMSE-equivalent assessments through natural conversation, detects early cognitive decline with 92.7% accuracy, and provides longitudinal tracking. It's validated against neuropsychological gold standards.

What does the Revenue Agent do?

The Revenue Agent optimizes claims and reduces denials through automated coding validation, payer-specific rule application, prior authorization acceleration (78% faster), and denial pattern analysis. It improves net revenue by 23% and reduces denial rates from 37% to 4%.

What does the Quality Agent do?

The Quality Agent monitors clinical quality measures and regulatory compliance in real-time. It tracks HEDIS, MIPS, and CMS quality measures, identifies care gaps, generates compliance reports, and provides automated alerts for quality interventions. It improves quality scores by 18%.

What does the Analytics Agent do?

The Analytics Agent provides real-time operational insights and predictive modeling. It aggregates data across all agents, identifies trends and patterns, generates executive dashboards, provides early warning alerts for operational issues, and enables data-driven decision making across the enterprise.

What does the Workflow Agent do?

The Workflow Agent optimizes care team processes and task automation. It manages care coordination, automates routine tasks, optimizes staff scheduling, routes work to appropriate team members, and eliminates manual handoffs. It improves staff efficiency by 34%.

What does the AI Nurse Agent do?

The AI Nurse Agent provides 24/7 virtual nursing observation and patient engagement. It conducts automated rounding, monitors patient status, provides medication reminders, answers patient questions, escalates concerns to clinical staff, and supports discharge planning. It extends nursing reach by 10x.

How long does platform deployment take?

Full platform deployment typically takes 60-90 days using our ERaaS™ (Enterprise Readiness-as-a-Service) methodology. This includes discovery (week 1), configuration (weeks 2-4), integration with existing EHRs (weeks 5-8), training (weeks 9-10), pilot rollout (weeks 11-12), and full deployment (week 13+). Individual agents can be deployed incrementally.

Does the platform integrate with our existing EHR?

Yes, digitalhumanOS™ integrates bi-directionally with Epic, Cerner, Meditech, Allscripts, and other major EHRs using HL7 FHIR standards. The platform reads patient data, writes clinical notes, updates orders, and synchronizes in real-time without requiring EHR replacement or workflow disruption.

What is the ROI of the digitalhumanOS™ platform?

Organizations typically achieve 60-120 day payback periods with 3-5x ROI in year one. Financial benefits include: $2.3M annual savings per 100 beds from clinical documentation automation, $847K savings from patient access automation, 23% net revenue increase from RCM optimization, and 34% staff efficiency gains. Non-financial benefits include reduced physician burnout, improved quality scores, and enhanced patient satisfaction.

Is the platform HIPAA compliant and FDA registered?

Yes, digitalhumanOS™ is SOC 2 Type II certified, HIPAA compliant with full BAA support, and FDA 510(k) registered as a Class II medical device. The platform meets all regulatory requirements for healthcare AI, includes comprehensive audit trails, encrypted data transmission, role-based access controls, and regular security assessments.

Can we deploy individual agents or must we implement the full platform?

You can deploy agents incrementally based on organizational priorities. Common starting points are Scribe Agent (clinical documentation), Cognitive Agent (screening), or Access Agent (patient registration). Gia™ Master Orchestrator is included with any agent deployment and automatically coordinates as you add additional agents over time.

How does the Scienza voice assistant work?

The Gia AI voice assistant uses advanced conversational AI powered by ElevenLabs to provide natural language interactions for clinical documentation, patient screening, and healthcare guidance. It processes voice commands in real-time while maintaining HIPAA compliance and security standards.

What can I ask the Gia digital human?

You can ask Gia about clinical documentation, cognitive screening procedures, patient access automation, virtual nursing workflows, revenue cycle optimization, and healthcare AI implementation. Gia can also guide you through product demos and answer questions about Scienza's FDA-registered AI agents.

Is the voice AI HIPAA compliant?

Yes, Scienza's voice AI assistant is fully HIPAA compliant. All voice interactions are encrypted, patient data is protected with enterprise-grade security, and the system adheres to strict healthcare privacy regulations. The AI is designed specifically for healthcare environments with compliance at its core.

Does the voice assistant work on mobile devices?

Yes, the Gia voice assistant is fully optimized for mobile devices including smartphones and tablets. It features responsive design, touch-friendly controls, and works seamlessly across iOS Safari, Android Chrome, and other modern mobile browsers.

What languages does the voice assistant support?

The voice assistant supports multiple languages including English, Spanish, and other major healthcare languages. Multi-language support ensures accessibility for diverse patient populations and healthcare providers.

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Scienza digitalhumanOS^™ Platform

8 specialized agents coordinated by 1 master orchestrator. Complete healthcare operational transformation from patient access to revenue optimization.

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The 8+1 Digital Human™ Ecosystem

8 specialized agents coordinated by 1 master orchestrator

Gia™ Master Orchestrator

Central intelligence coordinating all agent activities

Scribe Agent

Real-time clinical documentation and coding

Access Agent

Patient registration and verification automation

Cognitive Agent

Voice AI and Speech Biomarker Cognitive screening and assessment protocols

Revenue Agent

Claims optimization and denial management

Quality Agent

Clinical quality measures and compliance

Analytics Agent

Real-time insights and predictive modeling

Workflow Agent

Process optimization and task automation

AI Nurse Agent

24/7 virtual nursing observation and patient engagement

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Scienza digitalhumanOS™ Platform