Name: Gia AI Assistant
Author: Scienza Health

Question 1

What is digitalhumanOS™?

Accepted Answer

digitalhumanOS™ is an AI platform with 9 specialized agents (coordinated by Gia™) that automate clinical documentation, patient access, cognitive screening, and revenue cycle management for healthcare organizations.

Question 2

How does the voice AI technology work?

Accepted Answer

Voice AI captures natural speech, processes it through clinical NLP models, and generates structured documentation or triggers workflows—all in real-time with 94.2% accuracy.

Question 3

What EHR systems does digitalhumanOS integrate with?

Accepted Answer

100+ EHR systems including PointClickCare, Epic, Cerner, Meditech, Allscripts via HL7 FHIR. Bi-directional sync for appointments, notes, and demographics in real-time.

Question 4

What is the 8+1 agent ecosystem?

Accepted Answer

8 specialized agents (Scribe, Access, Cognitive, Revenue, Quality, Analytics, Workflow, AI Nurse) coordinated by Gia™ Master Orchestrator—each automating specific healthcare workflows.

Question 5

How does cognitive screening AI work?

Accepted Answer

Gia™ Cognitive Index™ analyzes 40 seconds of natural speech with 96.8% accuracy, FDA 510(k) registered, detecting cognitive decline 18-24 months earlier than traditional methods.

Question 6

What is virtual nursing observation AI?

Accepted Answer

AI-powered Digital Humans for 24/7 patient monitoring, early intervention alerts, and care coordination. Reduces staff burden while maintaining continuous oversight.

Question 7

How does AI clinical documentation work?

Accepted Answer

Ambient AI listens to physician-patient conversations and auto-generates clinical notes with 94.2% accuracy. No dictation or manual input required—notes populate directly into EHR.

Question 8

What is patient access automation?

Accepted Answer

AI agents handle registration, scheduling, insurance verification, and pre-authorization 24/7. Reduces wait times, eliminates manual data entry, enhances patient experience.

Question 9

What healthcare markets does Scienza Health serve?

Accepted Answer

SNFs, assisted living, memory care, health systems, and primary care clinics with digitalhumanOS™—comprehensive AI platform for healthcare automation across all care settings.

Question 10

How does AI help skilled nursing facilities?

Accepted Answer

AI automates documentation, cognitive screening, virtual nursing, and care coordination. 39% staff efficiency improvement, 70% documentation reduction, same-day deployment.

Question 11

Can AI help with memory care cognitive screening?

Accepted Answer

Yes. Gia™ Cognitive Index™ is FDA 510(k) registered with 0.968 AUC accuracy, detecting cognitive decline 18-24 months earlier for dementia and Alzheimer's care.

Question 12

How do health systems deploy AI at scale?

Accepted Answer

Centralized deployment with site-specific customization, native Epic/Cerner/PointClickCare integration, enterprise dashboards for multi-site analytics, same-day activation.

Question 13

Is digitalhumanOS HIPAA compliant?

Accepted Answer

Yes. HIPAA-compliant infrastructure powered by Vanta with AES-256 encryption in transit and at rest, plus comprehensive audit logging for all patient data.

Question 14

What security certifications does Scienza Health have?

Accepted Answer

SOC 2 Type II certification (via Vanta), HIPAA compliance, FDA 510(k) registration for Gia™ Cognitive Index™, GDPR compliance, and Samsung Knox enterprise security.

Question 15

What FDA registrations does Scienza Health have?

Accepted Answer

Gia™ Cognitive Index™ holds FDA 510(k) registration as a Class II wellness device for cognitive screening with 96.8% accuracy via voice biomarker analysis.

Question 16

How is patient data encrypted?

Accepted Answer

AES-256 encryption at rest, TLS 1.3 in transit, zero-trust architecture with no single access point, and hardware security modules for key management.

Question 17

How long does implementation take?

Accepted Answer

Most health systems go live in 4-6 weeks with pre-built EHR integrations and workflow templates. Same-day activation available for ERaaS deployments.

Question 18

How quickly can Gia™ workflows be deployed?

Accepted Answer

30 minutes via ERaaS (Exam Room as a Service). Full enterprise implementations complete within 60-90 days with dedicated onboarding support.

Question 19

What is governed workflow automation?

Accepted Answer

AI automates repetitive tasks within strict clinical guardrails. Full audit trail, mandatory human oversight, no autonomous clinical decisions—every action is accountable.

Question 20

Does digitalhumanOS integrate with existing workflows?

Accepted Answer

Yes—integrates without disrupting existing clinical workflows. Pre-built EHR connectors, same-day deployment, and dedicated support ensure smooth adoption.

Question 21

What ROI can healthcare organizations expect?

Accepted Answer

60-90 days to first measurable value. Organizations report 70% documentation time savings, 39% productivity improvement, and 418% three-year ROI.

Question 22

How much does enterprise healthcare AI cost?

Accepted Answer

Enterprise deployment costs $500K-$2M annually depending on size and scope, with 6-12 month ROI across all sites. Use ROI Calculator for projections.

Question 23

How much does AI cost for primary care practices?

Accepted Answer

Typically $21,500-$31,500 per provider annually with 6-12 month ROI. Value includes 2+ hours saved daily and 20% more patient visits.

Question 24

What is the cost compared to hiring more staff?

Accepted Answer

A CNA costs $55K-$65K/year with 90-day turnover risk. digitalhumanOS™ provides 24/7 coverage at a fraction of one FTE with zero turnover.

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