Workforce Optimization & Customer Experience
The long-term care workforce crisis isn't coming—it's here. With 4.6 million unfilled healthcare jobs and 94% of SNFs understaffed, facilities face impossible choices: delay admissions, reduce services, or risk quality failures.
Scienza's 9 Digital Human agents don't replace your team—they multiply their capacity. Your caregivers focus on hands-on care while AI handles documentation, monitoring, coordination, and family communication.
Transform Your WorkforceThe Real Cost of Understaffing
Traditional hiring vs. Digital Human deployment
Hiring One CNA
+ Still need backup coverage for nights, weekends, PTO
Deploying Digital Humans
Documentation, screening, monitoring, coordination—all automated
Which Agent For What?
Match your crisis to the right Digital Human solution
"We can't hire enough CNAs"
Automates MDS 3.0 documentation and provides 24/7 virtual nursing observation
"Front desk can't keep up with calls"
Handles patient access, registration, insurance verification, and call management
"Residents aren't getting regular check-ins"
Automated cognitive screening and care coordination workflows
"Billing errors are killing our revenue"
Optimizes revenue cycle management and reduces claim denials
"Staff is drowning in paperwork"
Real-time documentation and task automation to reduce admin burden
"Can't monitor all residents 24/7"
Virtual nursing observation and real-time insights on resident status
"Language barriers with families"
Multilingual support for family communication and coordination
"Staff turnover is out of control"
Reduces burden with task automation and workforce insights
"Quality measures aren't improving"
Clinical quality monitoring and performance tracking
Workforce Optimization
Empower your staff with voice-first check-ins that sense fatigue, stress, and cognitive strain—before burnout sets in.
Compassionate Check-Ins
Natural conversations that show your team you care, offering support resources in real time.
Insightful Dashboards
Intuitive HR and EAP integrations visualize well-being trends, enabling proactive interventions.
Continuous Learning
AI analyzes workplace sentiment, identifying teams at risk and recommending wellness initiatives.
Stress Detection
Voice-first check-ins that sense fatigue, stress, and cognitive strain before burnout sets in.
Proactive Support
Early intervention systems that provide targeted wellness resources when teams need them most.
Customer Experience
Delight patients with seamless, human-like interactions that feel tailored and reassuring.
Instant Resolutions
AI answers 70%+ of routine inquiries in seconds—no hold music, no frustration.
Smart Escalations
Complex concerns are intelligently routed to the right expert, preserving empathy in every transfer.
Adaptive Engagement
Conversations evolve with patient mood and history, building trust and loyalty over time.
Measurable Impact
Real results from organizations transforming their workforce and customer experience
Reduction in Turnover
Organizations using Scienza's workforce AI see significant drops in staff burnout and turnover rates.
Patient Satisfaction
Patients report feeling more supported and heard in AI-powered interactions.
Empower Your Team Today
Transform your workforce and customer experience with AI solutions that understand, support, and elevate human potential. When your team flourishes, exceptional care follows.
Start Your TransformationThis system is intended to assist healthcare professionals and is not intended for medical diagnosis, treatment, cure, or prevention of disease.All results are for informational purposes only.
Related Solutions
Explore other digitalhumanOS™ platform capabilities
Cognitive Screening & Intake
Voice AI cognitive screening with 92.7% accuracy validated against neuropsychological gold standards
Virtual Nursing & Observation
24/7 AI-powered virtual nursing extending clinical reach by 10x without adding staff
Patient Access Automation
Automated scheduling, registration, and verification reducing front desk workload by 75%
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Voice Assistant Instructions
The Gia AI voice assistant is available in the bottom right corner of the page. Click the voice assistant button to start a conversation.
- Press Tab to navigate to the voice assistant button
- Press Enter or Space to activate the assistant
- Use your microphone to speak with the AI assistant
- Press Escape to close the conversation window
The voice assistant can help you with clinical documentation questions, product information, and healthcare AI implementation guidance.